MAINTENANCE
You made a significant investment in your home standby generator,
let us help you protect it with preventative maintenance.
Available Plans Based on Your Generator Model
Regular maintenance is critical to ensuring that your generator is operating at peak performance. To secure or renew your preventative maintenance plan for up to 5 years, contact us or call our customer service team at 888-319-0557.
Select your generator model below.
Air cooled Models
Liquid Cooled Models| Plan Options | Service Level | Price |
|---|---|---|
| One Time | 1 Visit | $250 |
| 1 Year | 2 Visits | $395 |
| 2 Years | 4 Visits | $740 |
| 3 Years | 6 Visits | $1080 |
| 4 Years | 8 Visits | $1400 |
| 5 Years | 10 Visits | $1700 |
| Plan Options | Service Level | Price |
|---|---|---|
| One Time | 1 Visit | $400 |
| 1 Year | 2 Visits | $615 |
| 2 Years | 4 Visits | $1180 |
| 3 Years | 6 Visits | $1740 |
| 4 Years | 8 Visits | $2280 |
| 5 Years | 10 Visits | $2800 |
Yearly service visits will be performed semi-annually.
Maintenance agreement does not include the cost of replacing a battery, if needed.
All additional maintenance or repairs will be subject to standard service rates.
Services Included With Your Preventative Maintenance Plan
Our team of factory-trained, certified technicians will perform a thorough inspection of your generator including:
External Connections
Tighten connectors
Check conduit/PVC
Check control wiring Levelness of generator
Check conduit/PVC
Check control wiring Levelness of generator
Fuel/Oil
Oil level check
Oil (5W30 Synthetic)
Oil filter check
Fuel lines & connections
Regulator vent
Flexible fuel lines
Oil (5W30 Synthetic)
Oil filter check
Fuel lines & connections
Regulator vent
Flexible fuel lines
Electrical Systems/ATS
No load voltage/Hz
Line to Line – 240volts
Line to Neutral – 120volts
Line to Ground – 120volts
Grounding conductor
Earth grounds
DC control fuses
ATS fuses N1, N2, T1
ATS connections
Junction box connections
Line to Line – 240volts
Line to Neutral – 120volts
Line to Ground – 120volts
Grounding conductor
Earth grounds
DC control fuses
ATS fuses N1, N2, T1
ATS connections
Junction box connections
Cooling
Coolant level (LC only)
Coolant hose (LC only)
Enclosure louvers
Fan operation/temp
Coolant hose (LC only)
Enclosure louvers
Fan operation/temp
General
Excessive vibration
Excessive noise
Flex hose not bent
Leakage
Unit locked (per customer)
Proper clearance
Breaker in “ON” position
Reset maintenance
Firmware updated
Unit left in “Auto”
Excessive noise
Flex hose not bent
Leakage
Unit locked (per customer)
Proper clearance
Breaker in “ON” position
Reset maintenance
Firmware updated
Unit left in “Auto”
Outside Enclosure
Apply conditioner & wax
Dents/rust
Dents/rust
Engine
Air cleaner
Spark plugs
Exhaust system
Sensor connections
Choke plate operation
Spark plugs
Exhaust system
Sensor connections
Choke plate operation
Battery System*
Battery voltage
Corrosion removal
Clean & tighten terminals
Charge state
Battery date
*Battery should be replaced approx. every 4 years
Corrosion removal
Clean & tighten terminals
Charge state
Battery date
*Battery should be replaced approx. every 4 years